WHOLESALE RETURN POLICY

Lot 26 Studio wants you to love your new wall decal, if you are not satisfied with your wholesale order, please follow the steps below. We will happily accept returns with in 21 days of reciept of goods. 

To request a refund:

1. Fill out the Return Authorization form and submit to Customer Service via e-mail to info@lot26.com  or fax 415-552-3888 within 15 days of the date of purchase.

2. Once we have reviewed your return request, we will e-mail you a Return Authorization number. Lot 26 Studio will not be responsible for Return Shipping.

3. Once we have received your unopened and resalable condition items, we will issue a credit for the purchase price less a 10% restock fee.

4. Returns will not be accepted without a Return Authorization number or for merchandise that has been opened or partial used. 

5. Please allow five (5) working days for Lot 26 Studio to process RA (Return Authorization) form requests.  Lot 26 Studio must have received returned merchandise on hand within fifteen (15) days of sending an approved RA number (faxed /e-mailed to you by Lot 26 Studio). 

Click here to download a Return Authorization Form 

Defective or Damaged items?

Lot 26 Studio will replace items due to manufacturing defects or shipping damage. 

1. Fill out the Return Authorization form and e-mail to info@lot26.com or fax 415-552-3888. 

2. Once we have reviewed your return request, we will e-mail you a Return Authorization number if your return was accepted. 

3. We will provide you with a return shipping label to send back the damaged merchandise and will send you a replacement.

Click here to download a Return Authorization Form

MORE INFORMATION

Wholesale Cancelation Policy
Wholesale Shipping Policy